alicia knight

Work on Track Co-working
carriage concept

Master Thesis Konstfack University
Partnership: SJ AB
2023

Tasks: Research, UI/UX, Service Design,
Interior Design, Product Design,
Prototyping, Usability Testing

Master Thesis Konstfack University
Partnership: SJ AB
2023

Tasks: Research, UI/UX, Service Design,
Interior Design, Product Design,
Prototyping, Usability Testing

WORK ON TRACK CO-WORKING CARRIAGE CONCEPT

Master Thesis Konstfack University
Sponsored Partnership: SJ AB
2023

What if you could take a co-working space to Copenhagen?​

In a future vision for train travel, the trains will be designed as an activity-based space with different surfaces for different activities such as relaxation, socializing or family time. My thesis, together with SJ, proposes a concept cart for work, comparable to spending a day in a mobile coworking space. By highlighting the new ways of working, this trolley meets the needs of different individuals and for different types of work. In the carriage, there are private digital meeting places, group compartments, open collaboration areas and cocoon-like seating in quiet areas. On a train, passengers can walk around and experience different spaces in a way that is not possible with other means of transport. By improving the use of space and incorporating amenities that enhance the user experience, I aim to transform the perception of long train journeys as boring to exciting and enable a more seamless and efficient way to get work done while travelling. This thesis encourages sustainable travel through user-centered design.

Overview

Work On Track is a speculative design project aimed at reimagining train travel as a dynamic, activity-based space catering to modern work needs. Developed in collaboration with SJ, the Swedish national railway company, this concept envisions a train carriage that functions as a mobile coworking space, making long-distance travel more productive and enjoyable for passengers.

Problem

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Research question​

Overview of the process of defining and narrowing down of the project’s research question.  

Why are not people already traveling more by train?

Understanding user perspectives on train travel. Interviews users and found out…. main reasons

The majority of Swedes are concerned about climate change and recognize that aviation plays a significant role. However, they tend to fly more frequently than the worldwide average, with international air travel accounting for approximately 10% of their consumption-based emissions.

Inicial user research

User research across all ages/genders/ type of users…. identify network of uses/atmosphere and common activities needs happening in trains

Passenger experience satisfaction Factors ​

The piramid of needs shows what leads passengers to a good traveling experience. This project focus is on the top of the pyramid, on the experience time on board.

Make time valuable in the train – provide that extra thing.

Train travel competitive advantage

What users see as the most positive points from traveling by train
Opportunity: enhance the value points such as the use of space

Mapping of the users and activities

Deeper study and mapping of all the different users and in parallel all the different activities in the trains which also make different needs according to the activities the users may want to perform

How might the train be designed to cover as many passenger needs as possible, yet remain dynamic?

Framing target group

Working needs – this projects narrows on the specific group of passengers that aim to get work done during their journey.

User insights about working from the train

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Concept frame

To be in use in 2033

Train designed for a Prefered Future Scenario

The train is divided by areas instead of classes.
Passengers can move around the different areas.
Passengers can change seats by re-booking their ticket.
The WiFi on the train will be reliable

Personas

explain why personas

What if traveling by train would be like spending a day at a coworking space?

An activity-based train where the cars are designed by experiences instead of classes. In this concept instead of designing each seat to fulfill all possible working needs, there are many different seating options, like in an activity-based office, and it is possibility to move place, during the journey, by re-booking your ticket.

Design Process

This project was developed following the double diamond reiterative design process where users were involved as much as possible. From interviews, workshops to brainstorm ideas and  testing the prototypes, all design decisions were based on user insights.

Project Exhibition and VR  experience

This project was exhibited at Konstfack Spring exhibition where a scaled model was on display accompanied by a VR experience where the visitors could wonder around the entire train carriage interior.